A young person tells you that an adult has been sending messages that make them uncomfortable. The first task is not to decide what label applies or to conduct your own investigation. It is to listen, check for immediate safety needs, and connect the concern with the right support.
Listen without leading
Stay calm and let the person describe what they want to share in their own words. Use simple, open prompts such as “What would you like me to know?” rather than questions that suggest an answer or press for detail.
Acknowledge that speaking up can be difficult, and avoid blame or disbelief. Do not promise secrecy; explain that you may need to share information with people whose role is to help keep them safe.
Record and refer carefully
As soon as practical, write down the person’s words as accurately as you can, along with the date, context, and any actions you took. Separate what you directly observed from what someone told you, and keep the information private.
Do not confront the person who is the subject of the concern or search for proof on your own; that can complicate a response and may increase risk. Follow your organization’s safeguarding procedures and contact the appropriate local child protection or law enforcement agency when the concern involves a child.
Check immediate safety
If someone appears to be in immediate danger, contact emergency services. Otherwise, consider what safe support they need now, such as a trusted adult, a safeguarding lead, or a professional service.
Reporting duties and procedures vary by state, role, and circumstance. If you are a mandated reporter, follow the requirements that apply to you; when unsure, promptly consult your organization’s safeguarding lead or the relevant local agency rather than waiting for certainty.